Paddling not to sink: School management teams’ instructional leadership challenges and strategic responses in the decline of students’ performance in National Senior Certificate Examinations in South African secondary schools
DOI:
https://doi.org/10.35564/jmbe.2026.0017Keywords:
school management teams, instructional leadership, secondary schools, Grade 12, national senior certificateAbstract
This study investigated the school management teams’ (SMTs’) instructional leadership challenges and strategic responses to the decline in students’ performance on National Senior Certificate (NSC) examinations in three South African secondary schools. Anchored in an interpretive paradigm, the research employed a qualitative multiple-case study design and conducted semi‑structured interviews with purposively selected three principals, deputy principals, and departmental heads. In the selected schools, the thematic analysis demonstrated that principals’ segregation among stakeholders and SMT members’ lack of motivation to engage in academic activities cause a decline in students’ academic performance. Despite these challenges, the findings further revealed that SMTs continue to implement strategies such as inviting motivational speakers and providing learner rewards to curb and address students’ declining achievement. This study concludes that the SMTs’ role in sustaining students’ academic performance requires greater dedication, consistent improvement in classroom instruction, genuine collaboration among stakeholders, and the intentional cultivation of learners’ intrinsic motivation, for which principals in the SMTs are the focal point. Although this inquiry is grounded in the South African context, it offers lessons for international discussions on how school management can negatively influence student performance and how it can respond to it.
References
Ali, W., Triyanto, Kamaruddin, A.Y., Islam, S., & Khan, N. (2025). Leading education change through reward strategies on student motivation and achievement in public schools. Malaysian Online Journal of Educational Management, 13(4), 60-77. https://doi.org/10.22452/mojem.vol13no4.5
Ayre, J., & McCaffery, K.J. (2022). Research Note: Thematic analysis in qualitative research. Journal of Physiotherapy, 68(1), 76-79. https://doi.org/10.1016/j.jphys.2021.11.002
Bayat, A., Louw, W., & Rena, R. (2014). Investigating the confluence of factors impacting on underperformance at selected secondary schools in the Western Cape, South Africa. International Journal of Educational Sciences, 7(1), 41-55.
Bassey, B.A., & Owan, V.J. (2019). Ethical issues in educational research management and practice. In P. N. Ololube & G. U. Nwiyi (Ed.), Encyclopedia of institutional leadership, policy, and management: A handbook of research in honour of Professor Ozo-Mekuri Ndimele (pp. 1287 - 1301). Pearl Publishers International Ltd.
Blose, S., & Mnikathi, P.S. (2025). Principals’ perspectives on the assignment of duties to deputy principals in selected township secondary schools. South African Journal of Education, 45(2), 1-10. https://doi.org/10.15700/saje.v45ns2a2560
Cecelia, I., Kagema, J., & Gachahi, J. (2019). Principals’ supervision of teaching and its influence on promoting learners’ performance. Journal of Pedagogical Sociology and Psychology, 1(1), 33-44.
Department of Basic Education. (2024). 2024 National Senior Certificate (NSC) school performance report. Department of Basic Education. https://www.education.gov.za/Portals/0/Documents/Reports/2024/2024%20NSC%20School%20Performance%20Report.pdf
Department of Basic Education. (2015). Policy on the South African Standard for Principalship: Enhancing the professional image and competencies of school principals. South African Government. https://www.education.gov.za/Portals/0/Documents/Publications/Principals/POLICY%20ON%20THE%20SASP.pdf?ver=2018-06-08-094806-82
Department of Education. (2008). Understand school leadership & governance in the South African context. Department of Education South. https://www.education.gov.za/Portals/0/Understand_school_leadership_and_governance_in_the_South_Afr.pdf
Dille, S.A. (2017). Perceived self-efficacy of principals in over and underperforming schools [Doctorate thesis, California State University]. California State University ScholarWorks. http://hdl.handle.net/10211.3/194531
Don, Y., & Raman, A. (2019). School management and leadership: Teamwork in schools. Multidisciplinary Journal of Instruction (MDJI), 1(11), 14-36.
Ganta, V.C. (2014). Motivation in the workplace to improve the employee performance. International Journal of Engineering Technology, Management and Applied Sciences, 2(6), 221-230.
Gauteng Department of Education. (2025, January 13). Announcement of the 2024 Matric examination results Speech by Matome Chiloane, Gauteng education MEC13 January 2025. Gauteng Provincial Government.
Grenier, S., Gagne, M., & O’Neill, T. (2023). Self-determination theory and its implications for team motivation. Applied Psychology, 73(4), 1833-1865. https://doi.org/10.1111/apps.12526
Gxhaweni, T., & Plaatjies, B. (2023). Conflict management and resolution strategies between the School Management Team and teachers in public schools. Journal of Studies in Social Sciences and Humanities, 9(3), 185-199.
Ertürk, R. (2022). Conflict in schools: A qualitative study. Participatory Educational Research (PER), 9(1), 251-270. http://dx.doi.org/10.17275/per.22.14.9.1
Etikan, I., & Bala, K. (2017). Sampling and sampling methods. Biometrics & Biostatistics International Journal, 5(6), 215-217. https://doi.org/10.15406/bbij.2017.05.00149
Hallinger, P. (2018). Principal instructional leadership: From prescription to theory to practice. In G.E. Hall., L.F. Quinn., & D.M. Gollnick (Ed.), The Wiley handbook of teaching and learning (1st ed., pp. 505-528). Wiley. https://doi.org/10.1002/9781118955901.ch21
Harris, A. (2008). Distributed leadership: According to the evidence. Journal of Educational Administration, 46(2), 172-188. https://doi.org/10.1108/09578230810863253
Harris, A., & Jones, M. (2022). Leading underperforming schools. School Leadership & Management, 42(1), 1-3. https://doi.org/10.1080/13632434.2022.2035907
Harris, A., Michelle, J, Adams, D., Sumintono, B., Ismail, N. (2017). Leading turnaround and improvement in low performing schools in Malaysia and Indonesia. The Head Foundation. https://doi.org/10.1108/978-1-64113-345-620251014
Heale, R., & Twycross, A. (2018). What is a case study? Evidence Based Nursing, 21(1), 7-8. https://doi.org/10.1136/eb-2017-102845
Heystek, J., & Emekako, R. (2020). Leadership and motivation for improved academic performance in schools in low socio -economic contexts. International Journal of Educational Management, 34(9), 1403-1415. https://doi.org/10.1108/IJEM-10-2019-0378
Idris, S. (2025). District administrator perceptions of response to intervention implementation in K-12 underperforming public schools in Connecticut [Doctorate thesis, University of New England]. University of New England library services. https://dune.une.edu/edu_diss/51
Jadhav, A. (2025, January 23). The role of motivational speakers in India’s educational sector. AJ Amit Jadhav. https://www.amitjadhav.com/blogs/The-Role-of-Motivational-Speakers-in-Indias-Educational-Sector
Khan, Z.I., Iftikhar, A., & Ali, G. (2021). The role of motivational speech in influencing learning attitude of Pakistani students. Journal of Mass Communication, 25, 103-129.
Letuma, N.R., Awodiji, O.A., Naicker, S.R. (2023). An assessment of leadership development needs of school leaders for the 4.0. Journal of Management and Business Education, 6(3), 395-414. https://doi.org/10.35564/jmbe.2023.0021
Lim, W.M. (2025). What is qualitative research? An overview and guidelines. Australasian Marketing Journal, 33(2), 199-229. https://doi.org/10.1177/14413582241264619
Mafora, P. (2013). Learners’ and teachers’ perceptions of principals’ leadership in Soweto secondary schools: a social justice analysis. South African Journal of Education, 33(3), 1-15. https://hdl.handle.net/10520/EJC139299
Mkhize, P. (2023, March 16). Poor-performing schools summoned to account before MEC. Sunday World. https://sundayworld.co.za/news/education/poor-performing-schools-summoned-to-account-before-mec/
Mosoge, M.J., & Mataboge, S.K.C. (2021). Empowerment of the school management team by secondary schools’ principals in Tshwane West District, South Africa. Educational Research and Reviews, 16(4), 93-103. https://doi.org/10.5897/ERR2020.4076
Mwita, K.M. (2022). Factors influencing data saturation in qualitative studies. International Journal of Research in Business and Social Science, 11(4), 414-420. http://dx.doi.org/10.2139/ssrn.4889752
Nzimande, W.M. (2019). Sailing in turbulent conditions: Principals’ leadership experiences about turning around underperforming schools in deprived contexts [Doctorate thesis, University of KwaZulu-Natal]. University of KwaZulu-Natal ResearchSpace. https://researchspace.ukzn.ac.za/handle/10413/17358
Pan, H.L.W., Nyeu, F.Y., & Chen, J.S. (2015). Principal instructional leadership in Taiwan: Lessons from two decades of research. Journal of Educational Administration, 53(4), 492-511. https://doi.org/10.1108/JEA-01-2014-0006
Rabionet, S.E. (2022). How i learned to design and conduct semi-structured interviews: An ongoing and continuous journey. The Qualitative Report, 16(2), 563-566.
Ramalepe, M.L. (2023). ‘Reculture, don’t reculture’: proposition to improve learner achievement in underperforming schools in Mopani West District. International Journal of Humanities Social Sciences and Education (IJHSSE), 10(5), 44-51. https://doi.org/10.20431/2349-0381.1005006
Salleh, M.J., & Hatta, M. (2019). Best practices for promoting teachers’ professional development in Malaysia. UMT Education Review, 2(2), 2-26. https://doi.org/10.32350/uer.22.01
Sam, R., Sok, K., Tieng, M., Tieng., Yoeng, H., Chiv, S., Thay, S., Saorann, S. (2025). Examining principal leadership in Cambodian high schools: A case study approach. European Journal of Educational Management, 8(1), 13-29. https://doi.org/10.12973/eujem.8.1.13
Schlebusch, G.J. (2020) Collaborative leadership and sustained learner academic performance in secondary schools: A blaming game? Africa Education Review, 17(3), 74-89. https://doi.org/10.1080/18146627.2019.1635498
Shava, G.N., & Heystek, J. (2018). Agency and structure: principals’ ability to bring about sustainable improvement in underperforming schools in South Africa. Africa Education Review, 16(2), 50-68. https://doi.org/10.1080/18146627.2017.1340809
Sibuyi, N.A., Segooa, M.Y., Molise, H.V., Modiba, N.S., Mafumo, T. (2024). Investigation into the challenges experienced by School Management Teams (SMTs) post- pandemic in rural high schools in the Mopani-West education district. Research in Social Sciences and Technology, 9(2), 109-132. https://doi.org/10.46303/ressat.2024.28
Spillane, J.P., Halverson, R., & Diamond, J.B (2004). Towards a theory of leadership practice: A distributed perspective. Journal of Curriculum Studies, 36(1), 3-34. https://doi.org/10.1080/0022027032000106726
Subramoney, P. (2022). Exploring instructional leadership practices of School Management Teams in underperforming secondary school in the Umlazi District [Doctorate thesis, University of South]. University of South Africa Institutional Repository.
Thanh, N.C., & Thanh, T.T.L. (2015). The interconnection between interpretivist paradigm and qualitative methods in education. American Journal of Educational Science, 1(2), 24-27.
Vogel, L.R. (2018). Learning outside the classroom: How principals define and prepare to be instructional leaders. Education Research International, 2018(1), 8034270. https://doi.org/10.1155/2018/8034270
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Journal of Management and Business Education

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
License terms at: https://creativecommons.org/licenses/by-nc/4.0/legalcode

