Herramientas de IA generativa en la enseñanza y el aprendizaje del software: implicaciones para la educación empresarial
DOI:
https://doi.org/10.35564/jmbe.2025.0008Palabras clave:
Inteligencia artificial, GenAI, enseñanza, aprendizaje, hibirdo, educación, academiaResumen
La introducción y disponibilidad generalizada de herramientas de inteligencia artificial generativa (GenAI) han transformado la manera en que los individuos utilizan herramientas para sus tareas. Las herramientas de GenAI ocultan las complejidades de las tareas a los usuarios, permitiéndoles completarlas de manera eficiente. Sin embargo, a pesar de estas ventajas, no está claro si su uso es deseable en entornos de aprendizaje, ya que alteran tanto el proceso como los resultados del aprendizaje. Este artículo analiza cómo las herramientas de GenAI cuestionan el proceso tradicional de enseñanza y aprendizaje a través de las etapas de participación, refuerzo y evaluación. A partir de actividades de preparación, consulta y procesamiento de datos enseñadas en un curso de negocios a nivel de licenciatura, se ilustra cómo las herramientas de GenAI impactan el aprendizaje al permitir a los estudiantes omitir actividades de resolución de problemas y pensamiento crítico. Si bien las herramientas de GenAI pueden generar mejoras en la productividad, también crean condiciones que pueden comprometer el crecimiento intelectual y la capacidad de aprendizaje continuo de los individuos, debilitando así a las sociedades a largo plazo. Dado que las herramientas de GenAI han llegado para quedarse y se espera que sean utilizadas en entornos educativos, surge la necesidad de replantear los métodos tradicionales de enseñanza y aprendizaje como enfoques híbridos que fomenten el aprendizaje de los estudiantes.
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